You may return the Product within 10 days of original purchase date.

All Products are subject to a 10% restocking fee. This will be deducted from your credit. There will be no credit on the original shipping and handling.

The Product must be in the original packaging, including instruction manuals and all accessories. The Product must be unused, unopened and in original condition.

The Return shipping costs are at your responsibility and must be insured by you. You are responsible for any loss or damage during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of Return shipping.

Upon receipt of the Product, we will review and inspect the Product to ensure no visible damages, defects, or alterations. If found, you will be notified and must decide if said Product needs to be shipped back to you (at your expense) or discarded. Written authorization must be provided to discard.

Credit can be applied in several forms. If the original purchase was made by credit card, the refund can be issued in the same manner. Credit can be applied to open invoices. Please consult with our accounting personnel after credit has been approved and applied for specific refund method.

We reserve the right to assess the condition and age of the returned Product prior to authorizing a credit. This may result in a credit being denied.

Should you receive a defective Product, please contact us with details of the Product and the defect. You can send the Product you consider defective to:

MID Corp. / Modular Implants Ltd.
25 Ha’haroshet Street, 6th Floor
P.O. Box 2350
Ra’anana 4365402
Israel

Upon receipt of the returned Product we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the Product or refund the purchase price, using the original method of payment.

To return the Product you purchased, please mail it to:

MID Corp. / Modular Implants Ltd.
25 Ha’haroshet Street, 6th Floor
P.O. Box 2350
Ra’anana 4365402
Israel

If it is determined that the product is defective we will refund to you shipping costs by first class mail only. We will not refund Return shipping costs if shipped by any other shipping method. You are responsible for any loss or damage during shipment. We do not guarantee that we will receive your returned item.